This is a basic guideline for accessing services provided by Hennepin County Human Services and Public Health Department.
Contact Number: 612-348-8526
Program Summary: Investigation and protective services for maltreated vulnerable adults
Maltreated vulnerable adults per MN. Statute 626.557. Maltreatment is defined as:
A categorical Vulnerable Adult is an adult 18 and over who:
A functional Vulnerable Adult is an adult over 18 who:
Call 612-348-8526. Caller may choose to remain anonymous.
MN Statute 626.557 states "reporter shall immediately make an oral report to the Common Entry Point. Use of a telecommunications device for the deaf or other similar device shall be considered an oral report." Nursing homes, boarding care homes, and hospital swing beds that are federally regulated may submit reports electronically to the Common Entry Point.
Phone answered 24 hours, 7 days/week.
Assessment of reports will begin within 48 hours of receiving the report. Emergency situations will receive an immediate response. Reports will be referred to law enforcement if there is a reason to believe a crime has been committed.
Vulnerable adults have an impaired ability to protect themselves from harm and are often reluctant to report maltreatment. That's why it is so important for family members, friends and others to report abuse, neglect, and financial exploitation if you suspect something is going on.
Learn more about these services on this Adult Protection / Common Entry Point page.
Last Update: 8/09/10
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