The Adult Protection Common Entry Point is available 24 hours per day to receive, assess and dispatch all Vulnerable Adult maltreatment reports that occur in Hennepin County.

The Common Entry Point refers maltreatment reports to the county Adult Protection Intake unit, the state Office of Health Facility Complaints, the Minnesota Department of Human Services, or law enforcement, depending on where the maltreatment occurred and whether or not criminal activity is suspected.

Who is a Vulnerable Adult?

A vulnerable adult is any person, 18 years of age of older who:

  • is a resident or inpatient, or receives services from a licensed health care facility or home care or personal care assistance provider in Minnesota.

or

  • requires assistance to provide adequately for his or her own care and is unable or unlikely to report maltreatment of him or herself because of a physical or mental limitation.

A vulnerable adult is a victim of maltreatment when she or he is subjected to abuse, neglect or financial exploitation.

To report maltreatment of a vulnerable adult, please contact the
Common Entry Point at [612] 348-8526.