Partners in health and human services

Find resources and supports for health and human services partners.

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Current opportunities

Community Resource Navigation Services

Provision of Community Resource Navigation services that provide gender responsive supports and services for young people aged 12 to 24 involved in the justice system. This opportunity will close on April 23, 2025.

Conditional Release Services

Provision of conditional release services for adults who have a pending adult criminal charge in Hennepin County, who have been court ordered for conditional release supervision, and are considered high risk to reoffend. This opportunity will close on April 14, 2025.

Opioid Response Services

Provision of opioid response services of prevention, response, and treatment and recovery for three populations: American Indian, African American, and other prioritized populations. This opportunity will close on May 7, 2025.

Pretrial Support Services

Provision of pretrial support services for pre-adjudicated youth residents of the county, ages 10 through 18, who are pending resolution of delinquency charges. This opportunity will close on April 17, 2025.

Past opportunities

Benefits Cliff Phase 2

Provision of employment and training service and supports, direct financial support,and other services for Hennepin County residents experiencing a benefits cliff. This opportunity closed on February 7, 2025.

Forestry Adult Arborist Apprenticeship Program

Provision of services for from local tree care providers to serve the Forestry adult arborist apprenticeship program, which will guide adult apprentices through hands-on training provided by skilled professionals in topics related to tree identification, care and safety procedures. The population served by this RFP includes adults who are 18 years and older, are Hennepin County residents and who reside in or work in disadvantaged communities. This opportunity closed on November 6, 2024.

Homeless Prevention Pilot Services

Provision of services for Housing-focused case management and supportive services to assist households gain long-term, stable housing, and reduce risk factors for homelessness. This opportunity closed on September 6, 2024.

Housing Support Services

Provision of services for Housing Support Services for some of the county's most vulnerable residents, including those with extremely low incomes and other conditions or challenges to stable housing. This opportunity closed on September 5, 2024.

Juvenile Diversion and Restorative Justice Services

Provision of Juvenile Diversion and Restorative Justice services for youth between the ages of 10 and 17, and a small number of young people, ages 18 and 19. Most participants reside in Hennepin County, but some individuals who reside outside of Hennepin County may be referred if they have strong ties to the County. This opportunity closed on January 23, 2025.

Ryan White Program Services

Provision of services for low-income people living with Human Immunodeficiency Virus (HIV) or Acquired Immune Deficiency Syndrome (AIDS) who have no health insurance, have insufficient health care coverage, or lack financial resources to receive the care they need. Hennepin County is serving as facilitator of a joint Request for Proposals (RFP) soliciting Ryan White HIV/AIDS Program Services. This joint solicitation is sponsored in partnership by Hennepin County Public Health (County) and the Minnesota Department of Human Services (DHS), HIV Supports Section. This opportunity closed on October 15, 2024.

Wraparound Services

Provision of services for wraparound services to support both adult and youth participants who are enrolled in arborist/tree maintenance programming. This opportunity closed on October 22, 2024.

Youth Career and Employment Readiness Services

Provision of youth career and employment readiness services for Hennepin County youth ages 14 through 24 who face employment disparities. This opportunity closed on February 20, 2025.

Learn about contract opportunities

RFP materials are posted in the Hennepin County Supplier Portal. Providers will submit proposals via the Hennepin County Supplier Portal. Providers who do not already have a Supplier Portal account first need to register with the Supplier Portal in order to submit their application.

New providers who want a contract

Compete for a contract

Read all documents posted with each opportunity to ensure that you meet requirements and qualifications.
Review this overview of key contracting requirements and be prepared to meet them. Hennepin County contract requirements overview (PDF, 1MB)
Plan to attend a pre-proposal meeting if one is scheduled. Dates and times are announced online with the contract opportunity notice.
Prepare and submit your proposal documents according to the posted requirements and before the deadline. Late submissions will not be considered.

How we assure fairness and quality

Contracts are awarded using a competitive selection process.
Award decisions are made by a committee.
Each contract opportunity has its own timeline and requirements, which are posted online.
There are no exceptions to documentation requirements and submission due dates.
The county screens all potential vendors.

What to expect if you get a contract

A contract manager will be assigned to manage each contract and answer questions.

Providers are expected to comply with all requirements in their unique, signed contract. Some general reporting requirements are covered below and in this document. Hennepin County contract requirements overview (PDF, 1MB).

Financial reporting requirements

Financial documents typically requested include:

Independent audit reports and management letters
Financial statements
Agency wide and program-specific budgets

Performance measures

Contracts contain performance goals and require providers to routinely report their progress toward meeting those goals.

Providers who have a contract

Supporting providers in meeting county requirements

The county supports its contracted providers in a variety of ways to ensure a successful contracting experience.

A contract manager is assigned to manage each contract and answer questions. To find out who your contract manager is, call 612-348-4071.

Standards and policies are outlined in a human services and public health contracting guide. View the contracting guide (PDF, 1MB).

Financial reporting

Financial documents typically requested include:

Independent audit reports and management letters
Financial statements
Agency wide and program-specific budgets

A tailored Excel workbook (XLS, 1MB) is available for providers to adapt for their use when submitting budgets. For help adapting the workbook, contact your contract manager.

Performance measures

Contracts contain performance goals and require providers to routinely report their progress toward meeting those goals. Performance goals are designed in collaboration with providers to be SMART: specific, measurable, attainable, relevant and time-bound. For questions about performance goals or reporting, contact your contract manager.

Contract renewal

Before a contract expires, the county will evaluate the need to continue contracting for the service. If the county decides to renew a contract, the contract manager will send a request for contract renewal documents.

If the county decides to renew a contract, the provider will be asked to submit new documentation which may include:

Service description narrative
Current outcome and performance measurement criteria
Agency wide and program-specific budgets, with substantiation
Current board of directors
Organization chart
Board directive authorizing contract signatures
Affirmative action documents
Current and adequate insurance certificate of coverage
Proof of tax exempt status
Copies of current city, state or federal licenses, when applicable
Job descriptions
Staffing lists

Client information

The Minnesota Government Data Practices Act, Chapter 13 governs how client data are collected, created, stored, used and shared. It establishes requirements relating to public and individual rights to access government data. Learn more about the Minnesota Government Data Practices Act, Chapter 13.

Organizations that have a contract with the Human Services and Public Health Department are expected to follow all requirements about collecting, creating, storing and sharing client information. This includes giving a notice, sometimes referred to as a Tennessen Warning, to each client. The notice tells them about how their information will be shared and the possible consequences of not sharing information. Learn more about Tennessen Warnings.

Billing the Human Services and Public Health Department

Providers must bill for services according to the schedule and requirements established by the contract. Talk with your contract manager before you submit a bill, to make sure that your invoice contains all the required information. More information about invoices, payments and over payment collection can be found in the human services and public health contracting guide (PDF, 1MB).

Unless otherwise specified in your contract, submit an itemized invoice within 30 calendar days of the last day of each month in which you provided services or incurred expenses. Following this contract requirement will ensure maximum reimbursement for completed services.

Hennepin County Human Services and Public Health may refuse payment of late invoices in these cases:

Invoices received after 90 calendar days form the last day of the month of service
Invoices received after 90 days from the date the county is determined to be the payer of last resort

To determine if services are eligible for payment use the Hennepin County billing calculator (XLSX, 1MB).

Billing guidelines for all service authorized programs

If you need a service authorization to bill the Human Services and Public Health Department, authorized providers are expected to:

Exhaust all third-party reimbursement from other sources of insurance
Help clients to complete the steps to get medical assistance or other forms of insurance
Ask clients to present their insurance cards at the point of service
Run periodic checks with the state medical assistance MN-ITS system to identify changes to medical assistance coverage. When retroactive coverage for a date of service is identified, the provider must bill medical assistance and reimburse the county for any payment already made for the covered dates of service.

Check with your contract manager to determine if your contracted services are pre-authorized or post-authorized.

Billing guidelines for pre-authorized services

Submit a new authorization form to the county. This is required before an invoice can be submitted. The form prompts the county to send the provider a notice of service authorization.
Submit a change authorization request when clients experience a lapse or change in health insurance coverage.
Submit an invoice to the county only after the provider has received a notice of service authorization with a service arrangement number. Additional information on preparing invoices can be found in the provider invoice and payment guide for pre-authorized services (PDF, 1MB).

Billing guidelines for post-authorized services

Submit an insurance denial with clearly stated denial reasons when a client has private insurance that would typically cover the service. This is not necessary for services such as case management, which are not covered by the private insurance policy.
Always use the Hennepin County invoice template (XLSX, 1MB) provided by your contract manager. Before submitting, verify that there is no third-party payer, and that service codes (and modifiers) and service rates are correct.
Additional information on preparing invoices for children’s mental health service providers (PDF, 1MB).

Contract documentation

Preparing contract documentation

Find additional information on contract requirements and instructions for assembling contract documentation in the contracting guide (PDF, 1MB).

Forms for contract documentation

Current contracted services

Hennepin County contracts with organizations to provide services that meet community needs and to administer federally funded and state funded programs. The State of Minnesota also contracts with service providers who provide specific services to Hennepin County residents. Find more information about contracting opportunities with the state.

Hennepin County contracts for many different types of services. Below is a summary of these services.

Services

Case management services

For mental health, children and family services, housing stability, and people with disabilities

Emergency shelter

For single adults, families, and youth

Employment services

Supported employment services, MFIP employment services, SNAP Employment and Training

Family/parenting development and therapy services

Parenting assessments, structured family therapy, functional family therapy, parenting support outreach

Housing services

Homelessness prevention and outreach, housing supports, rapid rehousing, supportive housing, and transitional housing

Mental health services

Children’s mental health therapeutic and support services, adult mobile diagnostic assessments

Public health outreach and education

Community outreach, home visits, sexual health education

Residential treatment services

Intensive residential treatment services for adults, crisis residential services, residential treatment for youth

School-based mental health services

Services for people with disabilities

Day training and habilitation, employment support, semi-independent living skills for people who are not receiving services through Home and Community-Based Services waivers

Services for people living with HIV/AIDS

Ryan White Part A and Part B services

Services for people with substance use disorder

Assessments, interventions, detoxification, and withdrawal management

Services for people impacted by domestic violence

Advocacy and counseling services for survivors, anger management classes for perpetrators

Transportation services

Program resources

Medical transportation

To become a county-approved medical transportation provider, providers work through the Medical Transportation Management firm. It manages and makes vendor selection decisions for the transportation services network that includes Hennepin County and seven other metro area counties. Medical Transportation Management

Services for seniors and persons with disabilities

Find services and training to help seniors and people with disabilities live in their communities as independently as possible.

Find resources for seniors and people with disabilities.

Home and community-based waiver services

The state enrolls new providers. County contracts are not needed. Some services require state licenses. View the state licensing requirements.

Find provider enrollment information on the Minnesota Department of Human Services website.

Disability waiver rate system

Rates and units of services have been translated to conform with new state requirements. View state rate information.

Client specific questions should go to individual case managers. For general questions, email county staff at hsph.cms.dwrs.database@hennepin.us.

Adult rehabilitation mental health services

To operate in the county, adult rehabilitation mental health services (ARMHS) providers must be certified by the Minnesota Department of Human Services (DHS).

DHS oversees the certification process, including application, training, and site visits inspections. See ARMHS certification information.

Hennepin County residents may contact any certified ARMHS provider in Hennepin County for services: ARMHS-certified provider directory

Children's mental health

Find information for providers in the resource section of children’s mental health.

Children's mental health fax template for MA denials or lapses (DOCX, 1MB)

Contracted adult behavioral health case management

Find contact information for contracted adult behavioral health case management providers.

Contract specific questions: Contact your assigned contract analyst
Adult Mental Health Initiative (AMHI) questions: Email AMHI.team@hennepin.us
Eligibility or social service questions: Call the provider line at 612-596-8500 or email socialservices@hennepin.us

Voluntary participation resources

Resources for working with people who are voluntarily participating in Adult Mental Health Targeted Case Management (AMH-TCM), Assertive Community Treatment (ACT) and Forensic Assertive Community Treatment (FACT) with Hennepin County.

Involuntary, civilly committed, or court ordered participation resources

Resources for working with people who are under court order, civilly committed, or involuntarily participating in Adult Mental Health Targeted Case Management (AMH-TCM) with Hennepin County.

Adult mental health services e-file system

Adult mental health services is transitioning to an e-file system with the mental health district court. Some reports continue to be sent directly to the county attorney’s office, and others are now submitted by e-file. Find out which reports can be e-filed in the commitment reference guide (XLSX, 1MB).

Review the civil commitment manual (PDF, 1MB).

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