Ryan White HIV Services

This program helps low-income people living with HIV access health care and supportive services to treat the disease.

We:

Implement the Federal Ryan White Part A grant to fund HIV services at clinic and community-based organizations
Convene the Minnesota Council for HIV/AIDS Care and Prevention

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Get help for HIV

Find a resource that fits your needs for testing, medications, or other HIV-related assistance.

People with HIV in Minnesota can apply for antiretroviral medication assistance and other benefits.

Contact:

The Ryan White system of care

Eligibility for the Ryan White Program is determined by the Minnesota Department of Human Services. For more information and/or to apply for Ryan White services:

Red Door

This clinic offers sexual health care for everyone. People who use or inject drugs can get sterile syringes. You can also get confidential HIV/STI testing and treatment in a safe, caring setting.

Red Door Clinic
525 Portland Avenue South, 4th floor, Minneapolis, MN 55415
Red Door Clinic map
Call 612-543-5555 to make an appointment or get test results
Walk-ins available
Red Door

PrEP

PrEP is a daily pill for people who don’t have HIV but are at high risk of getting it. To reduce your risk of getting HIV, use this medication along with:

condom use
safer sex counseling
routine testing for sexually transmitted infections

You can get PrEP at the Red Door Clinic. View the interactive map of providers to find other places that offer PrEP.

Where to get referrals for services

Clients can contact the Minnesota Department of Human Services with questions about their services.

The customer care line will provide updates on Ryan White Services. The customer care line will also provide referrals to other services and providers.

651-431-2398
Minnesota Department of Human Services

For more information on HIV resources visit the Violet Directory

Housing and HIV

Low-barrier housing technical workgroup

This workgroup was created in September 2021 in response to the HIV outbreak in Hennepin and Ramsey counties, which is affecting people experiencing homelessness and housing insecurity. The workgroup’s goal is to address housing barriers for unhoused people living with HIV and slow HIV transmission associated with the outbreak.

From February 2022 to May 2024, the workgroup sponsored the Consumer Input Project to collect information about the challenges that people living with HIV experience when trying to get or maintain their housing. The data from this project are being used to inform the workgroup and improve housing access in Hennepin and Ramsey Counties.

Consumer Input Project resources:

From July 2022 to June 2023, the workgroup sponsored a project to map the housing referral process from Health Care for the Homeless to housing providers. These maps are being used to identify areas for improvement and opportunities to streamline the pathway to housing for people living with HIV.

For questions or concerns about these projects, contact ryanwhite@hennepin.us.

create+equity collaborative

Our program was part of the create+equity Collaborative, which was an 18-month learning collaborative created by the Center for Quality Improvement and Innovation. The collaborative goals were to improve health outcomes for people living with HIV by reducing barriers related to the social factors of health.

As a participant in this collaborative, we were focused on improving housing access and coordination of care for people living with HIV in the Twin Cities metro area. We conducted a study about the challenges people living with HIV experience in getting housing and maintaining positive health outcomes. The data from this project are helping improve access to services for HIV and housing.

create+equity project executive summary of findings (PDF, 1MB)

For questions or feedback about this project, contact scott.bilodeau@hennepin.us.

Other housing reports

2020 HIV community needs survey

This online survey collected responses from people with HIV living in Minnesota and the Minneapolis-St. Paul Transitional Grant Area. Over 800 responses were submitted from March to November 2020.

The survey was developed collaboratively by Hennepin County Public Health, MN Department of Human Services, and the Minnesota Council for HIV/AIDS Care and Prevention.

Databooks, reports, and presentations

Surveys

Survey – English (PDF, 1MB)

Questions or feedback

For questions or feedback, contact Cody Raasch at cody.raasch@hennepin.us and Emily Reimer at emily.reimer@state.mn.us.

Minnesota Council for HIV/AIDS Care and Prevention

This is a group of people concerned with HIV care and prevention. It includes people from HIV-affected communities. The council is organized by the Minnesota Department of Human Services, the Minnesota Department of Health, and Hennepin County Public Health.

Minnesota Council for HIV/AIDS Care and Prevention

Data reports and presentations

Information for service providers

This information is for Ryan White funded providers with Hennepin County Fiscal Year 2024 contracts. Questions may be directed to RyanWhite@hennepin.us or to your organization’s contract manager.

Fiscal year 2024 (FY24)

Part A/Part A MAI: March 1, 2024 - February 28, 2025

Part B/Rebate: April 1, 2024 - March 31, 2025

Contract/invoice information

FY24 contract guide (PDF, 1MB)

This resource describes contractual changes and expectations for subrecipients contracted through Hennepin County's Ryan White HIV/AIDS Program (HC RWHAP) for the current fiscal year.

FY24 contracted providers meeting (PDF, 1MB)

This resource includes all materials and information shared during the FY24 kickoff meeting hosted by Hennepin County's Ryan White HIV/AIDS Program in April 2024.

Disbursement workbook (XLSX, 1MB)

Any gift cards or transportation cards purchased with Ryan White funds can be reimbursed once disbursed to Ryan White eligible clients. Only disbursed gift/transportation cards are to be included on monthly invoices. A disbursement log is to be maintained at the site level for review during annual audits and/or site visits. This resource may be adapted for this use.

Eligible individuals and allowable uses of funds (PDF, 1MB)

This policy clarification notice (#16-02) was issued by HRSA to clarify how Ryan White funds can be used for eligible consumers. Each subrecipient provider is responsible to review expenditures for compliance with this notice as needed.

Quality management

All Ryan White funded providers are required to have active quality improvement (QI) plans. QI workplans are due by April 1 and progress will be reported in quarterly reports and calls throughout the fiscal year.

Basecamp is a forum used to share relevant events, information, and resources with providers. To sign up, contact a member of the Ryan White team directly or email ryanwhite@hennepin.us.

Quality reports/calls

Quarterly reports are due in Qualtrics as follows:

Part A: June 20, September 20, December 20, and March 20

Part B/rebate: July 20, October 20, January 20, April 20

Qualtrics report: This link will be emailed out with reminders of upcoming Quarterly Report due dates.

Quarterly report collection sheet (XLSX, 1MB): This sheet may be used as needed to prepare quarterly reports. In case of any Qualtrics access issues, this may be used to submit quarterly reports. It is preferred that whenever possible, quarterly reports are submitted in Qualtrics.

Quarterly report tutorial (YouTube): Guidance on how to submit a quarterly report can be found at this video link.

Report example (PDF, 1MB): This is an example of a quarterly report for reference.

As part of our subrecipient monitoring process, quarterly reports will prompt a link for providers to schedule a quarterly call with members of the Hennepin County Ryan White Program team to share program successes and challenges, review spending and progress in meeting contract performance measures, discuss quality improvement goals, and request training or technical assistance.

Resources

Provider onboarding

To help new Ryan White providers or staff newly hired at Ryan White providers become acquainted and comfortable with the Ryan White Legislation and how it’s implemented in Minnesota, the below slide decks may be downloaded for use at your site.

1. HC RWHAP training overview (PPT, 30 MB)
2. HC RWHAP training – Service standards (PPT, 45MB)
3. HC RWHAP training – Subrecipient monitoring (PPT, 20MB)
4. HC RWHAP training – Minnesota Council for HIV/AIDS Care & Prevention (PPT, 20MB)
5. HC RWHAP training – Contracts and invoices (PPT, 24MB)
6. HC RWHAP training – Quality management (PPT, 18MB)
7. HC RWHAP training - systems (PPT, 10MB)

The Hennepin County Ryan White team is also available to provider a training overview when necessary. Please reach out to RyanWhite@Hennepin.us to arrange training.

Services standards

Service standards (or standards of care) outline the elements and expectations a Ryan White service provider follows when delivering a specific service. The purpose of having standards of care is to ensure that all Ryan White service providers offer the same fundamental components of a given service.

Medical case management

The medical case management acuity assessment and client service tiers are to be used to assess a client's case management needs, to aid in the development of an appropriate individualized care plan. The assessment and service tiers were developed through a partnership between Hennepin County and its subrecipients.

The Minnesota Department of Human Services (DHS), the Ryan White Part B Recipient, arranges semi-annual medical case management training for staff new to the role. More information may be requested at the HIV Supports at DHS site. Any time Hennepin County becomes aware of a new case management training opportunity, we will share it with all of our funded providers.

Monitoring standards

The Ryan White HIV/AIDS Program national monitoring standards outlines legislative, regulatory, and programmatic requirements and guidance on meeting each requirement including approaches for both the recipient and its subrecipients in complying with program requirements. Hennepin County uses annual site visits and quarterly reports/calls to comply with recipient requirements for subrecipient monitoring.

CAREWare

CAREWare is the electronic health and social support services information system for the Ryan White HIV/AIDS Program that all Hennepin County funded subrecipient providers use to enter client and service data. The system is administered by the Minnesota Department of Health (MDH). System and contact information can be found on the Minnesota CAREWare website.

Centralized eligibility (MNCE)

Minnesota uses a Centralized Eligibility system called MNCE for determining and documenting Ryan White client eligibility for Parts A and B services. DHS assumes the responsibility of collecting client application materials, determining eligibility, and documenting that eligibility for provider verification on the MNCE At A Glance Page in CAREWare. The At A Glance page is the source of truth for all Ryan White Parts A and/or B client eligibility.

Information and resources can be found on the DHS HIV Services Website.

Interpretation and translation services

Any Ryan White HIV/AIDS Program client can receive Ryan White services in their preferred language. All interpretation service encounters require an Exhibit A be submitted through Qualtrics.

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